---
title: How to Read and Understand Ticket Information
description: Learn how to understand and navigate the ticket information in HubSpot tickets.
---

[Skip to content](https://info.questarsolutions.com/en/questar-knowledge-base/how-to-read-and-understand-ticket-information#main-content)

English

Show submenu for translations

![output-onlinepngtools (5).png\]](https://info.questarsolutions.com/hs-fs/hubfs/output-onlinepngtools%20(5).png?height=64&name=output-onlinepngtools%20(5).png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Go to questarsolutions.com

 Go to questarsolutions.com

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Questar Knowledge Base](https://info.questarsolutions.com/en/questar-knowledge-base?hsLang=en)
2. [Getting started](https://info.questarsolutions.com/en/questar-knowledge-base/getting-started?hsLang=en)

September 29, 2026

# How to Read and Understand Ticket Information

## Learn how to understand and navigate the ticket information in HubSpot tickets.

<iframe src="https://scribehow.com/embed/How_to_Filter_and_Manage_Support_Tickets__9p2LVUD5RhyX_LZ3_gNzyQ?skipIntro=true&amp;as=video" width="100%" height="800" allow="fullscreen" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border-width: medium; border-style: none; border-color: currentcolor; border-image: none;"></iframe>

- [Getting started](https://info.questarsolutions.com/en/questar-knowledge-base/getting-started?hsLang=en)
- [Reports](https://info.questarsolutions.com/en/questar-knowledge-base/reports?hsLang=en)
- [Account](https://info.questarsolutions.com/en/questar-knowledge-base/account?hsLang=en)
- [Support](https://info.questarsolutions.com/en/questar-knowledge-base/support?hsLang=en)

[![Questar-Logo](https://info.questarsolutions.com/hs-fs/hubfs/questar_logo_new_02.jpg?width=500&height=185&name=questar_logo_new_02.jpg "Questar-Logo")](https://www.questarsolutions.com/)

Copyright © 2026, Questar Solutions